Modern bike frames can be very different on shock clearance and this is a very critical point during the choice of a new shock for your bike.
EXT suspension are specifically developed to be fitted on the most common bike geometry allowing you to choose more easily and without waste of time.
Together with the help of our network of distributors/dealers, we’ve been working on a digital tool that it will make easier the choice of the shock according to the bike.
Click here, for the shock fitting list!
If you any questions or concern on the safe installation of any EXT shocks on your bike, just get in touch with your local distributor which will be able to provide support on the shock fitment.

It’s mandatory to install the EXT Hardware Kit on all the EXT shocks.
This will guarantee a perfect installation of the shock on the bike without damages on the structural parts of the shock.
Different sizes for the hardware kit will be needed depending on your bike frame. On our Product Form Application, we always give the opportunity to choose the hardware requested for your bike so we can include them together with the shock purchase! For further informations and recommendations make sure to ask to your local EXT dealer or contact us by email!

Our proprietary spacers allow the springs to fit on any shocks on the market plus the ability to switch the spring to another bike from enduro to DH bike. Unfortunately, it’s not possible to install on EXT shocks different branded springs. We hardly recommend installing the correct EXT Superlight V2 Spring to achieve the best riding performance.

EXT Superlight V2 Springs are carefully calculated to the minimum length for the stroke required, this means that your spring will totally cover the shock stroke, but will also have a lighter weight.
EXT Springs are developed for a long time use, thanks to improved mechanical characteristics and its material directly derived from motorsport.
We offer a rate increase by 25lb to fine tune your bike.
EXT Superlight V2 Springs do not need any preload (maximum 2mm preload) allowing you the best coil shock feeling.

If you’ve just purchased one of our products and you would like to install it by yourself check the installation video or the user manuals available for free on our website.
The improper installation of the product may result on a extremely dangerous situation.
We highly recommended the product installation by a qualified bike mechanic.

Looking to buy a new bike with different shock size but you don’t want to leave apart your EXT shock? No worries, EXT got you sorted!
Get in touch with your local service point that will be able to convert the shock to the new stroke/length size. Spare parts price and labor quotation cost may differ depending on the case. The only modification that cannot be made is changing the shock head from eye-to-eye to trunnion.

Yes, also Era forks have the possibility to swap the travel between the 130mm and 170mm.
However, this operation must be carried out by an EXT authorized service point.

The two sizes needed to start looking for your new EXT shock are the total shock length and the stroke length.
Shocks can be subdivied into two types:

• Standard (Eye to Eye)
• Trunnion
  
  

The total length of your shock is the measure from the center of each mounting bolt hole, also known as the eyelet.
The shock stroke measures the total distance the shock compresses from fully extended to fully compressed.
Both measures are always available on the specs of your bike, because they are unique and specific for the model and the geometry.
Can’t find them?
Ask for help to your local EXT dealer, it will help you to determine which shock fits better on your bike.

To preserve maximum performance of your EXT suspension you must follow accurately these indications:

1. Before every ride check your shock/fork visually
2. Inspect shaft/stanchions and be sure of any possible leaks
3. Check bump stop condition
4. Check and inspect shock DU bushings every 15 hours riding and replace if necessary
5. Check the fork dust wipers every 15 hours of riding
6. Clean your shock/fork well after the ride and don’t wash with high pressure jet wash. Dry out all the parts avoiding the making of rust/oxidation

EXT products must only be serviced by an authorized EXT Service point or directly from the Official EXT Distributor of your country.
However, it’s now possible to perform the complete lower legs service of your fork independently.
All the instructions and the list of materials needed are included in a dedicated manual that you can download from our website on the Era V2.1/Era V2 LT product page or by clicking here!
The lower legs service is recommended every 25 hours of use in racing conditions or 50 hours of use in not racing conditions.

Looking to get a custom tune for your new EXT shock and fork to perfectly match your riding style and bike geometry?
Send a request to your closest EXT dealer point or directly to your national distributor at the moment of purchase; we can customize your suspension by looking to a  complete list of tune specifically developed for very different applications and needs.
Suspension tune customization may result on a difference for the final price.

For any more info, get in touch with your local dealer/EXT distributor.

FORK LOWER LEGS (RACE CONDITIONS):

The lower legs service is recommended every 25 hours of use

FORK LOWER LEGS (NOT RACE CONDITIONS):

The lower legs service is recommended every 50 hours of use 

SHOCK & FORK (RACE CONDITIONS):
We suggest a complete service after 50 hours riding or 6 months ensuring maximum performance!

SHOCK & FORK (NOT RACE CONDITIONS):
We suggest a complete service after 100 hours riding or 1 year of use.

For further information, check the dedicated user manual for each product!

EXT guarantees their damper systems are free from origin defects for the period of two (2) years from date of purchase.
In case of a warranty claim, the customer can return the product to an authorized EXT distributor/dealer/service point, showing the requested proof of purchase within 2 years period of warranty cover, and specifying the nature of the suspension failure and warranty claim.
Do you need to open a warranty claim for an EXT product?
Get in touch with your local EXT authorized point by checking this link!
For further information, visit our Warranty Policy page.

EXT products are available throughout our worldwide sales network of dealers regulated by the national EXT distributor.
Click here for a closer look on our dealer locator to find out your closest EXT point!

We are always very happy to receive new application and interest to collaborate with the EXT brand.
Please, feel free to reach out to the official EXT Distributor of your country who will be able to guide on the next steps to became an official EXT point.
You can find here all the EXT Distributor contact info!

The EXT e-Storia and Storia V4 are both high-performance mountain bike shocks from the EXT line-up, but they are designed with different focuses and features. Here’s a breakdown of the key differences between the two models:

• e-Storia: Built for e-MTBs, focuses on durability required for the specific applications and handling the extra weight and power of electric bikes.
  Damping has been optimized for the increased weight and torque output from e-MTB motors.
  
  
• Storia V4: Aimed at traditional mountain bikes, emphasizes high-performance suspension for enduro and trail riding with weight optimization for better handling and agility.
  Advanced damping technology to provide exceptional performance in various terrains.
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